Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Harriet R

Claim filing process is easy.

I think the claim filing process is very easy. My vet sends me a PDF of my bill, so that is incredibly helpful.
5

out of 5

POSTED: | BY: Sarah S

Pets Best has already paid for itself.

We have a 6 month old mixed breed, and Pet's Best has already paid for itself. Three trips to the vet is not unusual in first months, mystery intestinal illness in first few weeks, possible obstruction in puppy teething phase, and unexplained sneezing most recently. It's nice to know Pet's Best is on our side and claims are so easy to process. Plus the chat with a vet support help has been peace of mind as well.
5

out of 5

POSTED: | BY: Kerri D

Very simple to file a claim.

Very simple to file a claim. Received payment very quickly. Could not have been easier. Thank you!
5

out of 5

POSTED: | BY: Jenna F

Quick payment, easy process.

Quick payment, easy process.
5

out of 5

POSTED: | BY: Connie L

Don’t know what I would do without Pets Best.

I have 3 Irish Setters. Two of them are seniors. My 10 year old was just diagnosed with late onset idiopathic epilepsy. Initially, it was thought it could have been a brain tumor, which required an MRI at K-State Veterinary Hospital to properly diagnose. So thankful it was not a brain tumor, and the epilepsy can be managed with meds! I do not know what I would do without Pets Best. They have allowed me to give the best possible medical care to my boys - who are my life. I would highly recommend Pets Best to anyone with pets. Thanks Pets Best!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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