Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Michael B

Very informative on what is covered.

I have had Pets Best ever since my little girl of 10 years old since she was a puppy. we just got another puppy and in the 2 months we have had him he has incurred more cost than she has in over 10 years. He had a cut on his eye and they repaired it, then he broke it open and it started all over again. Pets Best approved all his current invoices for general Vet surfaces. Unfortunately, all his eye surgery invoices were not approved, because it was still within the 14 day wait period (I completely forgot about that) but, Pets Best explained to me why and approved all they could have. Hopefully this is IT for invoices for him for awhile. Thanks Pets Best
5

out of 5

POSTED: | BY: Claudia

Happy to have Pets Best insurance.

Previously(before having Pets Best health insurance), we took a real hit on the finances when either of our dogs had a routine or unwell visit to the vet. Now it is so nice to get some money back. I wish I had made the decision previously, but now am so happy to have Pets Best health insurance for them.
5

out of 5

POSTED: | BY: Laura G

Easy to use.

The whole time I have had this pet insurance, I have found use no it very easy since I have the App on my phone. I shared it with the people at my vets office. A few clients over heard me talking about it and asked for the name. I told them if I found it easy to use then anyone could do it
5

out of 5

POSTED: | BY: Nelson S

Excellent response

Excellent response
5

out of 5

POSTED: | BY: Missy D

Grateful my pets are insured!

I am so happy with my decision a few years back to get my dogs and cat insured. My husband thought this was a waste of money, and despite paying premiums for several years without any benefit, I am grateful my pets are insured!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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