Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Gregory C

Easy to submit claim.

Easy to submit claim and a quick turnaround. That's my favorite features of pets best
5

out of 5

POSTED: | BY: Chris Z

Pets Best is a great company.

Pets Best is extremely user friendly. Great company!
5

out of 5

POSTED: | BY: Diana Alexander

quick to settle claim

I have put in two claims with this company and I have to say they are very efficient. Received a check in the mail within two weeks.
5

out of 5

POSTED: | BY: R. Oliver

Great piece of mind

After spending thousands of dollars, and losing our Corgi to cancer two years ago. We researched pet insurance for our other two dogs. We are so glad we chose Pets Best. Claims process is super-easy, direct-deposit reimbursement is convenient, and we feel like it's a good value. Our first year we only used it for partial reimbursement for some wellness items (vaccines, flea/tick, heartworm, blood work). This year one of our dogs was diagnosed w/a heart murmur. Initial testing and specialist bill was very costly & his monthly prescription meds are $140/mo. With our 80% reimbursement, the plan is now paying for itself. Very happy with Pets Best insurance.
5

out of 5

POSTED: | BY: Minnettia Durant

It's so easy to file claims with Pet's…

It's so easy to file claims with Pet's Best, I think my dog can do it lol. Great rates and customer service, I can't go wrong with them.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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