Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,824

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kim Goodwine

Worth the cost...

For anyone trying to decide whether pet insurance is worth the cost, it most definitely is! No matter how much you strive for good health and the safety of your pet, things happen. Having pet insurance has helped us through many costly expenses that we never saw coming. My small monthly premium is totally worth the peace of mind it provides. Thank you PetsBest for being there for our much loved furry family members!
5

out of 5

POSTED: | BY: Becky P

Great pet insurance

It's so easy to file a claim online and the reimbursement is in my bank account within days of filing. The explanation of benefits is very easy to read and understand.
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5

out of 5

POSTED: | BY: Kristina Pussim

Fast and reliable service

Fast and reliable service. Im glad that I found Best Pet insurance. Definitely recommend this company.
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5

out of 5

POSTED: | BY: Tracy W

Insurance took the pressure off of a stressful time.

Our dog had cancer and after a few procedures they cut it out. All went very well and having great insurance took a lot of pressure off during the stressful time.
5

out of 5

POSTED: | BY: Nancy M

Pets Best helps our medical costs.

My senior cat, Suki, is suffering from kidney failure and has been seeing her vet regularly to monitor her kidney values. We are grateful to have Pets Best insurance to help with her medical costs.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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