Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bobby G.

You are tremendous, thank you for your help!

Wonderful help and customer service. Thank you so much!
1

out of 5

POSTED: | BY: Brian R.

Never again with this Pet's Best

Should be called "Pet's Worst." They denied my first claim becuase my cat caught a cold twice in 1 year. I'd be surpised if they were objective enough to even post this.
5

out of 5

POSTED: | BY: Bruiser Colon'

The Best Ins For Animals!

My 9 week old Teacup chihuahua Bruiser and his brother 11 yr young Kilo Colon' are everything to me and I demand the best health for both! That's why I'm so grateful for affordable health ins that's honored anywhere! The best care for the best family members is right at my finger tips thanks to Farmers Ins and Pets Best! Love It!!!😘❤🐕🐅 I always recommend it to every pet owner that I run into.
5

out of 5

POSTED: | BY: Bonnie Espinoza

Not fast on claim reimbursements

I called ahead before getting pet insurance to verify all her first year shots, spay all those things would be covered. I also asked about her umbilical hernia, they said turn it in but it might not be covered, since prexisting, it wasn’t so not too surprised. The issue I have is I turned everything in the day of claim, and my vet sent all medical records within one week, it still took around three weeks to get reimbursed, two phone calls of babysitting! So the 5-10 day turnaround is not accurate. I sell this insurance so I wanted to try it, not real happy with customer service and follow through.
5

out of 5

POSTED: | BY: Kathy

Pets Best is the Best!

Pets Best was wonderful and I would highly recommend them. They are always helpful and compassionate and quick to settle claims. I had a puppy who was diagnosed with kidney problems and Made it so I could give him the best care possible for his short life

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review