Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bernita Harris

Awesome Insurance

They are what they say they are and they do what they say they will do. Our first claim was paid exactly how (amount) it was supposed to be paid. It was simply to claim and the customer service has been awesome.
5

out of 5

POSTED: | BY: Suzzan Fant

I’ve had other pet insurance in the…

I’ve had other pet insurance in the past but they made it so difficult to make a claim! Petsbest is so easy to work with And they have great rates
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5

out of 5

POSTED: | BY: Dana P

Pets Best is Best

Pets best is easy, straightforward, and timely.
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5

out of 5

POSTED: | BY: Bernita H

Claims process is quick and easy.

Shadow was neutered at 6 months old. When we began looking for pet insurance one thing we wanted was well pet care. On your insurance the items claimed are very well layed out and the one time I did call with a question I was answered immediately. Our claim was paid for exactly how your rates said it would be and it was done even quicker than I was told. Also, the ease of filling the claim was amazing. Thank you!!
5

out of 5

POSTED: | BY: Michael M

Submitting a claim is easy.

Submitting a claim is especially easy since I don't have to denote which parts of my expense are applicable. Pets Best handles all that.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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