Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Hillary M

The Pets Best claims process was easy and quick.

The Pets Best claims process was very easy and quick! I was appreciative of the email I received notifying me of a slight delay in the process. I was surprised to receive a policy update letter just days later increasing my rates significantly. That was quite disappointing as we've been loyal customers and this was our first time placing a claim.
5

out of 5

POSTED: | BY: Jerry A

Filing was the smoothest and quickest.

In all my years on the earth, this insurance filing was perhaps the smoothest and quickest I have ever experienced.
5

out of 5

POSTED: | BY: Roberta R

You made a big difference in my dog's life.

We didn't know what was wrong with my Maltese-Poodle mix, a rescue. She kept having diarrhea. We changed her diet and that helped a bit, but not enough. The vet wanted her to have an ultrasound, which costs $859 in CA. I am retired and on a fixed income and couldn't have gone ahead with Josie's ultrasound if it hadn't been for Pets Best. You paid my claim within two weeks of my filing it, and since I had met my annual deductible, I got most of the money I spent back. You made a big difference in my dog's life, and mine, too. Plus, the ultrasound showed what was wrong and we are now addressing it. Josie will be just fine!
4

out of 5

POSTED: | BY: Teddy W

Claims process is satisfactory.

I had submitted a claim for a visit to the vet as my dog was not behaving well, vomiting a few times at home. Brought to the vet for check up and treated with some antibiotics. He is well now. Waiting time for the claim to process is less than a week which is very satisfactory.
5

out of 5

POSTED: | BY: Denise

You pick what you need to be covered…

You pick what you need to be covered for your pet and everything is made easy ! 100% would recommend so far !
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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