Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Justin Canby

These guys absolutely screwed me and my…

These guys absolutely screwed me and my poor cat over! My poor cat gets arthritis and they try and say its preexisting. Total thieving bastads!!!
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5

out of 5

POSTED: | BY: Jennifer Sabado

Pets Best says it all!

I've only had my pup for 2 weeks. Filed 2 claims with petsbest, they were fast to process the claims. Very happy with our desicion to get insut6fir our pup!
5

out of 5

POSTED: | BY: Amy T

Online claims processing is easy.

I took my pet Aussi to the vet to check her recent urine leakage issue. I was concern for her health as well as the vet bill. I'm glad I have Pets Best insurance to cover partial billing, which help tremendously. The online claim submission was an easy process and the entire open to close claim process went smooth and painless. Thank you, Pets Best!!
5

out of 5

POSTED: | BY: Valencia G

Pets Best delivered.

Imagine being on vacation in Orlando and then one of your fur babies gets sick. Thank goodness she was with us. This resulted in emergency surgery to the amount around 3,000. Pets Best covered the cost. Claim paid in 10 days. So thankful for this policy. So glad that we have it but never thought we would use it. Pets Best delivered.
5

out of 5

POSTED: | BY: Caroline L

Great service all the way around!

Again, I was completely surprised at how well my claim was processed. The submission was easy, the response in communication was great and the turn around time of pay-out was within a week. Great service all the way around! Thank you!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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