Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shelley B

Thanks to Pets Best.

Thanks to Pets Best I am able to afford the best possible care for both my younger pup and his older sister. I am thrilled with the ease of filing claims and the kind and effective customer service. Thank you for helping me provide the best care for my pups.
5

out of 5

POSTED: | BY: Kathleen And

Impressed with the quick turnaround.

Impressed with the quick turn around to process and pay the claim!
5

out of 5

POSTED: | BY: Stephen H

Very easy and effortless

Very easy and effortless
5

out of 5

POSTED: | BY: Joanne F

Filing was simple.

Filing was simple, and I received confirmation it was received. Then I was notified it would take a bit more time than normal. All of this was greatly appreciated and actually unexpected. Shortly thereafter the final decision was communicated- in my case applied to my deductible. I can't ask for anything easier.
5

out of 5

POSTED: | BY: Jocelyn G

Pets Best was there every step of the way.

My kitty has Inflammatory Bowel Disease (IBD) and in order to treat that he is on long-term medications (an anti-inflammatory and a steroid). This claim was for a prescription renewal, but Pets Best was there every step of the way through the diagnosis which included a biopsy (in cats, not an easy undertaking).
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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