Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,354

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ronald Williams

This is the best company for pet lovers…l

This is the best company for pet lovers it pays u fast and will let you get insurance at a fair price if u have a pet u should get insurance right away my dog Cassidy is 3 years old and we have used it 3 times without a hitch thanks pets best we love the coverage
5

out of 5

POSTED: | BY: Alexa S

This insurance is the best!

I have been telling everyone! I work emergency at a veterinary university hospital and this insurance is the best!
5

out of 5

POSTED: | BY: Dorie S

My experience was very positive.

My experience was very positive, however. my dear pet Cody did not survive his cancer and was laid to rest on August 5th.
5

out of 5

POSTED: | BY: Pat D

Claims process is very easy.

This was the second claim I filed this year. And each time the process was very easy. And the response and claim payment was very quick. Even on the last claim...when there was a delay, I was notified by email of the delay.
5

out of 5

POSTED: | BY: Haley W

It doesn't get much better than this!

I purchased the additional pet wellness plan and our first well visit cost $53. Filed our claim by using the app and taking a photo of the receipt and we received $52 back. It doesn't get much better than that!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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