Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,354

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Diana R

Claims is quick and painless.

It is very easy to scan and then attach paid bills from my computer when submitting claims. There are not too many buttons to push. The calendar is very helpful. It is a very quick and painless process.
5

out of 5

POSTED: | BY: Carlee R

Please with the process.

Overall I was very pleased with the process and thought you did a very good job at making this very simple and a quick turnaround. Which was very appreciated. At this point, I would be very likely to refer friends and family.
5

out of 5

POSTED: | BY: Kathryn B

Impressed with Pets Best.

I'm always impressed with Pet's Best, even when the claim amount isn't as large as hoped the reasoning always makes sense and the service is always spectacular. Thank you!
5

out of 5

POSTED: | BY: Miriam Hinton

Love the online claim process!

Filing a claim was the easiest. Appreciate the speed at which my claim was processed.
5

out of 5

POSTED: | BY: Karen Bendixen

Pets Best has the finest customer…

Pets Best has the finest customer service relations I've experienced so far after using two other companies. The multiple insurance options available are appropriate and reasonable. They communicate with you in a timely manner and they settle claims quickly as well. I highly recommend Pets Best!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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