Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,354

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Marsha H

Pets Best is helping my dog get well.

My dog Magic was suffering from haemorrhagic diarrhea and we didn't know the cause. He needed a colonoscopy and endoscopy to diagnose his condition so that we could treat it, but without Pets Best, I could not have afforded this test and the treatment it will take to get him back to being my happy companion. Thank you, Pets Best, for helping Magic get well!
5

out of 5

POSTED: | BY: Kim Owens

Great experience - caring and prompt response

Great experience with Pets Best. Staff was friendly and helpful, claims processing was quick. Highly recommend
5

out of 5

POSTED: | BY: Simone

Very Satisfied Customer

I have recommended Pets Best to everyone I know who has a pet. They make it easy to file and are quick to process claims. They are always very friendly and knowledgeable on the phone. I am so glad I signed up with them 3 years ago.
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5

out of 5

POSTED: | BY: Toni Peleg

Pets Best....best service!

My dog had a tumor that needed to be removed immediately. I am impressed with how quicky Pests Best processed my claim and sent me my reimbursement. They were also most helpful and professional when I contacted them by phone. I would highly recommend Pets Best.
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5

out of 5

POSTED: | BY: Adriana Mackiewicz

Quick service and very pleased

Quick service and very pleased. Very easy to do a claim
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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