5
out of 5
POSTED: | BY: Shirley E
Pets Best is a pleasure.
Pets Best has always handled my claims in record time. They are a pleasure to work with.
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Kathy B
The entire process was so easy.
The entire process was so easy . The time from submitting the claim to receiving my check was amazingly quick. All my claims and interaction with the company have been positive and stress free. It could not be better. KHB
5
out of 5
POSTED: | BY: Maria W
Can't be any happier with Pets Best!
I couldn't have chosen a better insurance than Pets Best. It's a peace of mind to know my fury baby is protected from yearly check ups to accidents and illnesses. My interaction from customer service to claim processing and benefits approval has been easy to understand. I can't be any happier with Pets Best!
5
out of 5
POSTED: | BY: Cynthia B
Appreciated the online process and communication
I was able to submit my claim online. I received emails acknowledging my claim and giving me an approximate timeframe for payment. The payment was deposited into my account as indicated. I appreciated the communication at each step so I knew what to expect and that payment was made as promised.
5
out of 5
POSTED: | BY: Jessica H
Responsive and helpful.
The rep that called me was very responsive and helpful.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.