Pets Best | Pet Insurance Review

About 6 weeks ago, my rescue dog, Sunny (originally Shine), got a nasty ear infection on the inside of her flappy but beautiful ears. The vet didn't know what the infection was but prescribed three types of treatments that included one which had steroids. Three weeks later, the ear infection has cleared up but she has developed an aggressive behavior toward our other dog that was new and getting worse by the day. I was ready to call the rescue group to retrieve her but visited my vet first for her thoughts. The vet thought the medication with steroids may have triggered the new behavior and prescribed three types of calming medication. One week of the calming medication has helped Sunny and getting better each day. The vet bills were all covered and I got to keep my doggie friend, Sunny.

Anytime I have questions, or concerns, and I call, everyone is always very friendly and helpful! Sending in a claim couldn't be any easier, and it's great receiving the payment how you want it. Wish every company had the Customer Service, and was ran the way Pets Best is! (At least what we, the customers get to see) ;) Thank You All!

I have had a very positive experience with how prompt the processing time has been. Each time I file a claim, the processing time seems quicker. I was so impressed with how easy it was to file, how kind representatives were when I had questions and how fast it's become to get reimbursement that I added my other two Greyhounds to have coverage.

Thank you, I'm very impressed by the app and your speedy response to claims!

I knew I would not receive anything back on the pills for his heartworm and flea and tick medication, but was very happy with the balance I did receive because I thought it would be less.