Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary A

I recommend Pets Best to friends.

I have 3 cats with health issues that I recently submitted claims for. One in particular has liver and colon concerns -- possibly cancer. One of the other cats had thyroid concerns (since resolved) and the other has a sinus infection. Submitting the claims were easily done via the website and processed quickly. I also was able to contact an agent who answered questions. I have had Pets Best for many years and used it for several pets. I have also recommended Pets Best to friends as I have found it very helpful in try to keep vet costs down. Having it has also allowed me to go forward when more involved care it needed.
5

out of 5

POSTED: | BY: Jazzie B

I appreciate how diligent the team is.

I just had my pdf files from the vet emailed to me, and emailed directly to Pets best and was reimbursed (I have a $100 deductible ) but within 7 days I believe which was great and appreciate how diligent your team is
5

out of 5

POSTED: | BY: Lynne P.

Blessing

Pet Best has been a pure blessing for us. Outstanding plan for our 2 special kitties . They have just been the very best of the best. Pet Best takes cares of the payment providing that you do your part.Submit the required information. Pet Best will remain are pet partner forever!
5

out of 5

POSTED: | BY: Lilly Serpas

Highly Recommend

I am thoroughly satisfied with the service I received. I appreciate your knowledge and ease claims are hanfled and even have funds direct deposited.
5

out of 5

POSTED: | BY: Holly V

Easy online claim filing.

Easy online claim filing; notice of receipt of claim quickly rec'd; claim check promptly mailed with claim explanation.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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