5
out of 5
POSTED: | BY: Solaris B
Positive experiences.
I always have a positive experience when dealing with Pets Best staff.
4.3
out of 5
Number of reviews 12,350
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Carol Murray
THANK YOU, Pets Best!
We recently had to take our sweet pup in after playing fetch because she ruptured a disk in her neck. We originally took her to our vet, but unfortunately she became worse overnight so we had a trip to the emergency vet the next day. We were very worried as this turned out to be a $1000 weekend to take care of our Sophie. We were so relieved to be reimbursed for both visits within a week! We do not skimp when it comes to the care of our fur babies. It is comforting to know we don't have to make decisions about their care based on money. We are very thankful for Pets Best!
5
out of 5
POSTED: | BY: Susannah J
Claims process could not be easier.
My Bichon was diagnosed with lymphoma and had to have a bowel resection and started chemo -without the peace of mind knowing that a portion of the expenses would be covered I am not sure what we would have done. The claims process could not be easier - just took a picture with my phone and submitted it- had the money in my account within a week
5
out of 5
POSTED: | BY: Sandy A
Always responsive.
Always responsive, clear and efficient.
5
out of 5
POSTED: | BY: Kelly K
Pets Best is being proactive.
I think ya'll have amended your underwriting of claims in a positive way. In the past I felt PBI did not take all actors into account when reviewing claims. I appreciate the fact that PBI seems to be more proactive in including all factors now.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.