5
out of 5
POSTED: | BY: Lilly S
Claims are quick!
Sparky and I highly recommend Pets Best pet health insurance. The claims are taken care of very quickly!
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Michael M
My vet bills were covered.
About 6 weeks ago, my rescue dog, Sunny (originally Shine), got a nasty ear infection on the inside of her flappy but beautiful ears. The vet didn't know what the infection was but prescribed three types of treatments that included one which had steroids. Three weeks later, the ear infection has cleared up but she has developed an aggressive behavior toward our other dog that was new and getting worse by the day. I was ready to call the rescue group to retrieve her but visited my vet first for her thoughts. The vet thought the medication with steroids may have triggered the new behavior and prescribed three types of calming medication. One week of the calming medication has helped Sunny and getting better each day. The vet bills were all covered and I got to keep my doggie friend, Sunny.
5
out of 5
POSTED: | BY: Becky A
Everyone is friendly and helpful!
Anytime I have questions, or concerns, and I call, everyone is always very friendly and helpful! Sending in a claim couldn't be any easier, and it's great receiving the payment how you want it. Wish every company had the Customer Service, and was ran the way Pets Best is! (At least what we, the customers get to see) ;) Thank You All!
5
out of 5
POSTED: | BY: Kathryn C
Impressed with the app and speedy response!
Thank you, I'm very impressed by the app and your speedy response to claims!
5
out of 5
POSTED: | BY: Sue K
Happy with my reimbursement.
I knew I would not receive anything back on the pills for his heartworm and flea and tick medication, but was very happy with the balance I did receive because I thought it would be less.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.