Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,350

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Holly D

No complaints.

I have taken Braith to the vet twice for wellness check-ups and shots this last visit.. He is doing fantastic.. I have no problems with the claims, etc. the only thing I forgot was the $250 deductible but that is all. I have no complaints. Thank you
5

out of 5

POSTED: | BY: Randy T

The app and website are easy to navigate.

The app is wonderful & easy to navigate. The web page is equally easy to navigate & upload everything.
5

out of 5

POSTED: | BY: Bonnie Phillips

Impressed!

I’ve been a multiple pet owner for most of my life and never really thought pet insurance was worth looking into. My son and I adopted a pit bull mix puppy in January and by the time she was 6 months old I realized she was a Power chewer and would chew and eat almost anything. Since i never had a dog that was like this I was worried she would ingest something that wouldn’t make it through her system so I started researching pet insurance. I found that Petsbest had the best options and coverage, including wellness, for the most reasonable price and signed our pup up at 7 months. Well sure enough at 9 months she chewed up some wood and 5 pieces clumped together and caused an intestinal blockage requiring surgery. The total bill ended up being $3,115.05. I submitted the claim the day she came home from the hospital in hopes that I might get reimbursed before the vet payment on my credit card was due. I was in shock to see that 7 days after I submitted the claim, a reimbursement of $2553.46 was literally in my bank account! Needless to say, I was more than impressed! I would recommend Pestbest to anyone with a pet because you just never know and there’s nothing worse than worrying about your pet when an emergency arises and if and how you can pay for the care they need! Having Petsbest insurance lessened the stress of my pups ordeal and let me focus on her getting better, not the bill.
5

out of 5

POSTED: | BY: Frankie Laney

Pets Best health insurance is pricey…

Pets Best health insurance is pricey but, my toy poodle Lacy Belle is worth the expense. i appreciate the ease with the claims process and know that we have the best insurance possible.
5

out of 5

POSTED: | BY: Joelle Calton

So helpful

So helpful, quick and kind!!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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