Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cynthia C

Pets Best is fast and easy to use.

Pets Best is fast and easy to use. Each step is self explanatory. Claims are processed quickly and effectively. They care about our furry babies and for this I am grateful and would recommend Pets Best insurance to anyone.
5

out of 5

POSTED: | BY: Eleanor O

Happy to be a Pets Best customer.

I had a very positive experience with Pets Best Insurance from the beginning. Our visit to the vet was on August 6, 2018, for Sebastian's first annual exam. I received my reimbursement payment within five days after filing my claim. I am happy to be a Pets Best customer.
3

out of 5

POSTED: | BY: Marlena B

Overall really happy

I've been a member of Pets Best for 2 years now and on the overall I have been really happy..though now I am a upset as I found out that my pets "HOLISTIC" cancer meds are NOT covered under the plan, only his regular "chemical" medication is..the holistic meds offset the damage that the regular meds do and they really help him, so I really think they should be covered. I guess it's like human Insurance as long as it's chemicals it's covered but go the natural way it's NOT..off course we would put the chemical pharmaceuticals out of business if everybody was to go the natural way and heaven forbid we couldn't do that..so, we, the "natural "way people are being penalized and have to pay whether we can afford or not..to bad...n THAT way PETS BEST is the same as all others...
5

out of 5

POSTED: | BY: Sari L

Great insurance company for my dogs!

Pets Best is very easy to communicate with, easy and fair transactions, and a great insurance company for my dogs!
5

out of 5

POSTED: | BY: Denise W

Quick reimbursement.

I filed claims on several prescription refills for my dog and I received reimbursement within 5-8 days.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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