Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sherry Goodspeed

Your awesome

I have two dogs and both have had to have surgery one for patella and the other bladder stones and tumors. You have been there for me with both of my furbabies. I want to thank you and as a repeat customer I am totally satisfied with your service. Any time I need a question answered you have responded fast with knowledge about my question. Your service is always 5 star. Thank you for being there. I always recommend you to people I meet.
5

out of 5

POSTED: | BY: Patty Boswell

PetsBest is fabulous!

My experience with PetsBest has been wonderful. They are prompt, courteous, and fully explain the results of your claim. I highly recommend them!
5

out of 5

POSTED: | BY: Claudette M

Filing the claim was so easy.

This is the first claim we had to file on our Chihuahua. He was bitten by a Pitbull and needed surgery. Filing this claim was so easy even through the worry we did about our dog's surgery. I am so glad our daughter talked us into getting pet insurance. The money was received so quickly.
5

out of 5

POSTED: | BY: Sara T

Pets Best has always been great.

Pets Best has always been great to work with. Customer service is great
5

out of 5

POSTED: | BY: Sherry G

You are awesome.

You are awesome and I thank you for being there. I gave you a lower rating for ease of filing because my Vet does not send email of billing in PDF format. It is Microsoft and it will not translate to your online filing.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review