Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ashley

Filing was easy.

It was easy and received details on what was and wasn't covered. Was disappointed one of my prescriptions was not covered
5

out of 5

POSTED: | BY: Chantal P

Satisfied with the process.

I was satisfied with the process. Only thing they didn't cover for spayed. I understand, they did notify me to let me know my was a little delayed but besides that it was very good. This is my very first claim since being a member for years! I'm
5

out of 5

POSTED: | BY: Danielle V

Pets Best gives me peace of mind.

I've had Pets Best for both my dogs for over 8 years. So happy with ease of turning in claims (vets do it for me) receive prompt feedback and or payments. It makes the emergency vet visits not as painful since I know we are covered. It also helps me financially care for my dogs. Thanks for being great and giving me peace of mind especially with aging pets.
5

out of 5

POSTED: | BY: Tanya S

Prompt claim resolution.

I really appreciate the prompt resolution of claims submitted for our dogs Hannah and Whitney. Having the prompt resolution of claims submitted has eased the stress of having cumulative medical bills for 2 dogs at the same time. Thank you!
5

out of 5

POSTED: | BY: Mindi C

Fast and easy claims processing.

Filing a claim couldn't be easier and claims have always been paid very quickly.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review