Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kim S

Pets Best went above and beyond.

Filing the claim was very easy. I uploaded the vet bill invoice and noticed there was no diagnosis included. I listed the diagnosis myself and later found out from my vets office that Pets Best Ins took the time to call my vet to verify the diagnosis instead of just denying my claim! They went above and beyond and I am very grateful. I have been very pleased with the expeditious payment on my claims.
5

out of 5

POSTED: | BY: Leana

Great So Far

The wellness plan has covered my pup multiple times 90% of the full amounts. The insurance has processed the claim within 2 days! Great policy so far. Keep it up PetsBest!!
5

out of 5

POSTED: | BY: Heidi Hagen

The speed in processing our claims is…

The speed in processing our claims is wonderful, I just got reimbursed for a prescription I needed to get from pharmacy, before my vet even sent in the claim for their visit!
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5

out of 5

POSTED: | BY: Maria P

Fast and responsive.

The process of the claim was very fast and satisfactory. Very responsive in a short time. Thanks
5

out of 5

POSTED: | BY: Kimberly L

Great service as always!

Great service as always! Thank you!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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