5
out of 5
POSTED: | BY: Danny R
Always quickly resolved.
Always quickly resolved.
4.3
out of 5
Number of reviews 12,839
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Courtney B
Quicker claims processing.
Seemed so much quicker this time. Which is great!
5
out of 5
POSTED: | BY: Michelle T
My claim was processed SO FAST.
My claim was processed SO FAST. I was a bit unclear as to how the math worked but I called in and was told that the co-pay I owed was on the entire bill as submitted, not on the net amount after taking off the deductible. That made sense and it's all very clear now.
5
out of 5
POSTED: | BY: Diana Matrone
Best Prices Coverage and easy to navigate claim process
Offering the best coverage for the price-I compared all companies. When I needed to file claims the online process was very easy to use and customer service responded quickly via email to let me know the status of my claims. Claims paid quickly and you can have a check cut or direct deposit.
The only thing I wish they had was the option to have your claim payment put towards your premium. That would then make it even better!!
5
out of 5
POSTED: | BY: Cathy Leupp
You are the best pet insurance.
We have been so pleased with the way you answer promptly and thoroughly our questions. The payout on claims and take good care of our furry family. we give you 5 stars here in Arizona. You are the best. Sincerely Cathy Leupp
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.