Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Alice Scheiner

This insurance is so easy to understand and submit a claim!!

This insurance is so easy to understand and and submit a claim. I cannot believe how helpful your customer service is.
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5

out of 5

POSTED: | BY: Ron

Fantastic!

My dog had problems with his leg (ACL) The operation & medicine was very expensive. Thank goodness for petsbest, they reimbursed us within 7 days almost the full amount of the operation minus our deductible. A+ service!
1

out of 5

POSTED: | BY: Tonya

Worst company ever

Cancelled policy and yet 2 weeks later they are still taking money out of my account after I was told I was going to be reimbursed the money for the policy premium. What liars they turn out to be. Would not recommend this company to,my worst enemy
5

out of 5

POSTED: | BY: Sherry Goodspeed

Your awesome

I have two dogs and both have had to have surgery one for patella and the other bladder stones and tumors. You have been there for me with both of my furbabies. I want to thank you and as a repeat customer I am totally satisfied with your service. Any time I need a question answered you have responded fast with knowledge about my question. Your service is always 5 star. Thank you for being there. I always recommend you to people I meet.
5

out of 5

POSTED: | BY: Patty Boswell

PetsBest is fabulous!

My experience with PetsBest has been wonderful. They are prompt, courteous, and fully explain the results of your claim. I highly recommend them!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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