Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Vickie Duet

Pets Best is THE BEST!

Pets Best is the best pet insurance for my 3 year old AKC German Shepherd male dog! The coverage is good and claims are easy to file and if a refund is due the company explains clearly what IS or IS NOT covered and are fast in processing. My Shepherd began having seizures and all his blood work/MRI/ and current ongoing medications were/are covered under the plan I have after co pay if any is needed. I have used another pet insurance company with my other German Shepherds BUT I found Pets Best to be the BEST so for! :)
5

out of 5

POSTED: | BY: Terry S

Pets Best is second to none!

Addison has allergies and this time it showed up in her paws...it was red in between her toes and one paw had small nodules. It didn't impact her walking but it bothered her a lot. She's still not over it and the vet said it might take more antibiotics to clear it up completely. Pets Best is 2nd to none! Thank you!
5

out of 5

POSTED: | BY: Tracy C

Continue to be impressed with Pets Best.

I continue to be impressed with Pets Best Insurance. Their claims process is so simple and quick. I had to take my kitty to the vet on an urgent basis and the bill was quite steep. Pets Best reimbursed me for nearly half of the cost. My kitty is back to 100% thankfully. I only wish my health insurance provider was a fraction as good as Pets Best!
3

out of 5

POSTED: | BY: Rorika R

The processing time has improved.

The processing time has improved. In the past it was a whole lot faster. Thanks.
5

out of 5

POSTED: | BY: Connie B

Please at how quick and easy the claims process is.

This was my first claim experience with pet health insurance. I was a little sceptical at first, but now very glad I decided to give it a try. I was very pleased with how easy it was to send a claim and how quickly it was taken care of. I would highly recommend Pets Best to anyone looking for pet insurance. Why can't claims and payments for human insurance be this easy. Thank You very much!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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