Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Maria C

I love Pets best !

I love Pets best ! My little dog, Carlos is alive today thanks to this insurance that made it possible to spend the high amount of money that it cost to provide the care that saved his life. I am grateful to all the people at Pets best who answered my calls calling for help to save my little dog. I do not know how people can afford to give a home to a pet. Thank you Pets Best for your help.
5

out of 5

POSTED: | BY: Chris S

Pets Best is the BEST!!

Pets Best is the BEST!! I wouldn't use anyone else. They are fast and fair and really care about my pets!! Thank you Pets Best!!!!
5

out of 5

POSTED: | BY: Nancy Conzola

With Pets Best I always received a quick response to a claim as well as a refund.

I had previously signed up with another pet insurance company, but it was very expensive and they payouts were infrequent. When I changed to Pets Best I was surprised to see a quick response and almost always a check. I would highly recommend Pets Best for your pet.
5

out of 5

POSTED: | BY: Mrs. R

Great Expreience

Great Expreience! I was surprised that my claim was approved the same day that I submitted it. I am also surprised that it was paid as my policy stated. I have had trouble with previous companies not paying what they said that they would.
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5

out of 5

POSTED: | BY: Sylvia

Wellness

My dogs first wellness checkup was last Thursday. I made a claim at noon and it was accepted and a check was sent by the end of that day. The check arrived today, Monday. All qualifying charges were paid in full, $169.00 I am delighted. Thank you Pets Best.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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