Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jill M

I tell everyone about Pets Best!

R. Henry was rushed to the Emergency Hospital and admitted for 3 days which turned out to be Pancreatitis. Between the hospital bill and his primary Vet bill it was $1550.00, Thanks to Pet's best all I was responsible to pay was $160.00!! This insurance gives me peace of mind that I can get the best care for my cat and not have to worry about the expense. Thank you- I tell everyone about Pet's Best!
5

out of 5

POSTED: | BY: Sarah M

Pets Best was fantastic!

My French bulldog, Abby, was diagnosed with kidney cancer in January 2018. Pet's Best was fantastic with my claims and subsequent treatment for her! So glad that I got insurance for Abby after I got her.
5

out of 5

POSTED: | BY: Valerie S

Easy and quick claims process.

This was such an easy process, I couldn't believe how quick the reimbursement was. Thank you!!!!
5

out of 5

POSTED: | BY: Barbara E

Takes less than a minute to submit a claim.

When my pet goes to the vet, as soon as I get home I login to pets best and fill out my claim form. Now that my vet sends an electronic invoice, I attach it to the claim and hit send. It takes less than a minute. I don't think it could be any easier.
4

out of 5

POSTED: | BY: Patricia W

pets best is a fast and efficient.

pets best is a fast and efficient company claims are easy to file and feed back is almost immediate
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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