5
out of 5
POSTED: | BY: Andrea M
Claims is thorough and easy.
Always a thorough and easy process to file and receive claims, thank you!
4.3
out of 5
Number of reviews 12,347
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Victoria R
Quick and easy to file.
It was quick and easy to file the claim and get a response regarding it.
5
out of 5
POSTED: | BY: Mary Teresa
Very easy to submit and understand claims.
Had to take my puppy in for vaccines and check-up. Turned in the invoice they emailed me to Pets Best and received notification within 2 days. Very easy to submit and completely understood what was paid!
5
out of 5
POSTED: | BY: Brittany R
Claim was processed quickly.
Claim was processed before estimated completion date.
1
out of 5
POSTED: | BY: Thomas Stolfi
Stay away from these people
Stay away from these people; the lie to get your credit card information and have terrible customer service. They care very little about their clients and the need of your pet. We are now going with healthy paws much better company.
As to the response below; Like I said, these people lie to just get your money. They should be NOT be allowed to do business
Just an update 9-4-18; these criminals charge my card again about a week after I closed the account. Icontacted my credit card company and the charges were reversed. Do you not trust these liars and cheats; stay away from
them and their website.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.