5
out of 5
POSTED: | BY: Shannon L
Appreciate the simple and quick claims process.
I appreciate the ease of filing a claim and the rapid response. Also the reimbursement came very quickly too!
4.3
out of 5
Number of reviews 12,347
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Suzie A
Pets Best covering visits and medicines.
Since my dogs are now 10 years old my premiums have gone up substantially and I was contemplating discontinuing my policies. My Shepard has now developed some skin issues and it's nice to see that my policy is covering his visits and medicines. Now rethinking on keeping the policies for my two dogs 😊
5
out of 5
POSTED: | BY: Lois I
Thorough and prompt service.
I have been very happy with the service. Always thorough and prompt.
5
out of 5
POSTED: | BY: Vera C
Quick efficient response time.
Quick efficient response time with clear explanations.
5
out of 5
POSTED: | BY: Charlene R
Very happy with my experience.
At first, I was a little concerned that it was going to take up to 21 days to be reimbursed for my claim, but I literally received a response that it was approved the same day and the money was back in my account within 3 days. Very happy and satisfied with this experience! Pets Best covered all but $70 of my Routine Care claim! Saved me a TON of money! Thank you!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.