Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: 204 Animal Hospital

POSTED: | BY: Clare Warro

Covered

My yorki had a heartworm shot and it was covered. However she also had the test and that was not covered. I hadn't realized it was within a year since her last one. My fault
5

out of 5

POSTED: | BY: Angel Fisher

Awesome coverage

What a great provider
1

out of 5

VETERINARIAN: Lawndale Veterinary Hospital

POSTED: | BY: Randy Wang

Worst insurance

Not only did not pay for promised vaccines but also declined coverage for my friends’ stating ‘historic issue’. Which pet has never had illness before signing up for your crappy policy?
5

out of 5

POSTED: | BY: customer

A forever customer

As someone fairly new to pet insurance I wasn’t sure if it was worth the cost. I have had multiple claims with Pet’s Best and each time they are thorough, timely and the claims process is so easy. My pets will always have coverage with them.
Read more on Trustpilot
5

out of 5

VETERINARIAN: Griffith Veterinary Hospital

POSTED: | BY: Lori Guy

Claims

This was the easiest thing I’ve ever have done quick and prompt with any questions. Claim was pd within a week. Thank you
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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