Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,925

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Miranda Ford

Saved our pup

Our dog was recently on a walk in the woods where she got impaled on a stick through the chest. There have been several times where we questioned if she was going to make it or if we had to say good bye to our favorite dog. Fortunately she has been able to pull through and thanks to our pet insurance we have been able to financially provide the care our dog has needed. Without pet insurance and the timely manner that our money has been reimbursed, the financial burden that we would have faced might have gone beyond the care we could have afforded for our girl. We are very grateful for pet insurance and grateful at the ease in which we have been able to file the claim and receive the reimbursement.
5

out of 5

VETERINARIAN: Platte Woods Animal Hospital

POSTED: | BY: Cyndy Handley

PETS BEST A MUST

You have to have insurance on your furry friends and Pets best Insurance is excellent so don’t wait. Get it as soon as you get your new family member. I highly recommend this company.
1

out of 5

POSTED: | BY: Liz Stevens

Avoid at all costs

One month into my policy some customer service representative cancelled our policy - despite taking our money and rejecting claims for our puppy. We chose the highest level of cover for her. Its not just about policy, its about how hard it is to manage your pets needs and your claims and this company is a disaster. Avoid this provider at all costs, make life easier for yourself.
5

out of 5

POSTED: | BY: Jack Mac

Pets Best is definitely worth it!

I researched many options for quality pet insurance. It can certainly be a daunting task even if you have an insurance background. Pets Best was a great choice as they provide generous coverage and pay their claims quickly. I highly recommend Pets Best!
5

out of 5

VETERINARIAN: Purdue University Small Animal Hospital

POSTED: | BY: Jan Phillippe

A must have for pets!

I never imagined my sweet puppy would have a very rare condition. If it weren’t for PetsBest insurance, she would not have a long life because treatment would be out of our budget.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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