Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Beth

Best dog insurance ever

Pets best insurance is amazing. My dog was recently ill and they covered the costs with no problem. Every time I called they were warm and caring and so helpful. I have referred them to friends and everyone I know feels the same. I can’t say enough about them.
5

out of 5

POSTED: | BY: Stephanie Fauber

I just went through a very difficult…

I just went through a very difficult experience with my dog. However, Pet's Best reimbursed me very quickly so that I could pay the bills when they came due. I am very happy about their response during this hard time.
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5

out of 5

POSTED: | BY: Stacie V

Your insurance is reliable and easy to use.

I have 5 rescue dogs only because your insurance is so reliable and easy to use. Thank you for your services!!
5

out of 5

POSTED: | BY: Lori G

Very satisfied.

I am very satisfied with the professionalism, response time, ease of claim filing and communication that I receive from Pats Best insurance. I am happy I chose them to insure my beloved dog and cat. Thank you!!
5

out of 5

POSTED: | BY: Josh R

Wish our insurance was as easy to use as Pets Best.

I've always had nothing but great things to say about Pet's Best. Having it seems like a no brainer, and the people I've talked to who have it love it just as much. I was explaining the claims process at my job(I work in healthcare) and my colleagues and I joked that we wish our own types of insurances were as great and easy to use as Pet's Best.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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