Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Guy

Very quick claims process.

Very quick claims process.
5

out of 5

POSTED: | BY: Betty Y

Claims are processed quickly.

Claims are processed quickly and accurately.
5

out of 5

POSTED: | BY: Lori A

Awesome

I am very happy with pets best it's easy to submit a claim and they are very quick to respond I got my check within a week
5

out of 5

POSTED: | BY: Priscilla Garza

Delivered on their promise!

My dog suddenly became sick and I took him to an emergency vet. To my shock, my pet had been sick for a long time but never showed signs as he was always happy and playful and looked healthy. After tests had been run and an over night stay at the vet clinic, I had to make the heartbreaking decision to put my pet down. The last thing on my mind was having to deal with the financial side. I simply submitted my claim to PetsBest and they handled the rest. I did not contact them to cancel my policy but during the process they took care of that and even refunded payments that were made after the passing of the my pet. I would of course rather still have my beloved pet with me, but based on the policy I had with them, they delivered on their promise. The claim process was very easy, and they were great about keeping me informed on the status of the claim and when payment was made. I would definitely recommend PetsBest and will be using their services in the future with my next pet!
5

out of 5

POSTED: | BY: curtis rollins

Pets Best was very fast handling our claim.

Our little girl Chiwana {she is a Chiwene} had injured her back and had to go to the Vet. When we submitted our claim it was just several days until our claim was settled. Pets Best is a great place to get insurance for your pet.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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