Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Robin

Pets Best makes it easy.

Pets Best makes it easier for me to give my dog the care he needs when he needs it.
5

out of 5

POSTED: | BY: Alice W

So happy we have this policy.

Yearly wellness check good coverage great service. So happy we have this policy on our dog. Takes a lot of worry off our minds knowing we can afford the best care for our pet.
5

out of 5

POSTED: | BY: Rhea T

Pets Best explanations are helpful.

I was able to understand why I was getting separate checks and not one lump sum. The explanations helped a lot.
5

out of 5

POSTED: | BY: Ruth V

Pets Best knows that pets are family.

I referred Pets Best to all my customers. I would like it if pets best would talk directly to the vets of clinics and hospitals to process claims directly. It would save so many more fur babies lives due to families not having the funds to pay for medical treatments before reimbursement of medical treatments. Keep up the great work. Your company realizes that our pets are family.
5

out of 5

POSTED: | BY: HMM

Pet's Best is the Best

I have been a Pet's Best policy owner for 10 years. I have stayed with them through 2 pets - and they have made it so easy and seamless to file claims. They've paid for several surgeries, illnesses, and other things for my dogs. I love the ability to quickly upload a claim without having to use a claim form. They correspond fast and pay very quickly I wouldn't use any other pet insurance policy.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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