Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Aida C

Takes the stress away.

Takes the stress away from filing a claim during a stressful time. Quick turnaround too.
5

out of 5

POSTED: | BY: Franklin Ray

Thanks to Pets Best.

Would never have had the IBD diagnosis on our 10 month old puppy without this insurance. Without proper testing, it was assumed not probable because of her age. Thanks to Pets Best we have caught it early and can manage it from a mild to moderate inflammation instead of a year from now when it had become worse and possibly not manageable at all. Thank You!
5

out of 5

POSTED: | BY: Robyn R

No one in the industry does it better.

I've had multiple experiences with Pets Best over many years with multiple policies and with rare exception there is no one in the industry that does better. I recommend Pets Best at least weekly with our Customers and consumers I come in contact.
5

out of 5

POSTED: | BY: Rose L

Filing a claim is easy.

Anyone that is not sure about enrolling your pet with Pets Best, DO IT. They know their job and if you follow instructions on filling a claim, you will have no problem being refunded for claim. The Greatest Thing Since Pepsi-Cola
5

out of 5

POSTED: | BY: Ana B

I am very happy to have my dogs insured with Pets Best.

My dog Lola had eye surgery for a mass that showed up on her left eye. She had surgery after the treatment the specialist put her didn't work. The surgery was a success and Lola's eye was saved. I submitted all the paper to Pets Best and it took longer than I expected because they request some more info from the surgeon. After a few months I received several payments including for expenses from the cardiologist that gave the ok for the surgery. I am very pleased with the outcome. the reimbursement I got was as expected. there were a few procedures not covered like dental, but I wasn't expecting this to be covered. the explanation for the deductible and percentage that was not covered was very clear. Overall I am very happy to have not only my dog Lola but also my other dog Tinylu under Pets Best insure. I will recommend this insurance with others. in fact my sister has a new puppy and she will insured that puppy with Pets Best following my recommendation.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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