Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen Kilmon

Pets Best Insurance made it possible to obtain early diagnosis and thus prompt and appropriate treatment.

Easy to file claims, prompt payments and excellent explanation of coverage/not covered items. Early and correct diagnosis is essential to successful treatment. I could not have obtained that for my puppy without Pets Best. We are so grateful.
4

out of 5

POSTED: | BY: Cindy Mcguire

my reimbursement for jazzie wellness…

my reimbursement for jazzie wellness exam was done very timely
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4

out of 5

POSTED: | BY: Aida C

Takes the stress away.

Takes the stress away from filing a claim during a stressful time. Quick turnaround too.
5

out of 5

POSTED: | BY: Franklin Ray

Thanks to Pets Best.

Would never have had the IBD diagnosis on our 10 month old puppy without this insurance. Without proper testing, it was assumed not probable because of her age. Thanks to Pets Best we have caught it early and can manage it from a mild to moderate inflammation instead of a year from now when it had become worse and possibly not manageable at all. Thank You!
5

out of 5

POSTED: | BY: Robyn R

No one in the industry does it better.

I've had multiple experiences with Pets Best over many years with multiple policies and with rare exception there is no one in the industry that does better. I recommend Pets Best at least weekly with our Customers and consumers I come in contact.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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