Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Pierre D

Easy to file a claim.

It was very easy to file a claim on the website. We just wrote a short description of what happened and uploaded the receipt and within 4 or 6 days we received an email explaining the payments
1

out of 5

POSTED: | BY: Jennie Thomas

The worst insurance ever

The worst insurance ever! I paid $408. and this company only covered $140.00 it’s disgusting when they say wellness is covered. This was Karlee’s annual exam and vaccinations ! I had to wait a month to get reimbursed and not sure how long before the money is deposited into my bank account! I am going to cancel this policy and go With Embrace ! It’s excellent insurance costs more but excellent coverage and fast processing of claims! I would not recommend Pets'sBest insurance to anyone! Jennie Thomas
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5

out of 5

POSTED: | BY: Anastasia Hafich

I am extremely happy with pets best!

I am extremely happy with pets best!
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5

out of 5

POSTED: | BY: Rachael Rose

easy peasy pet insurance

Easily submit claims from my phone, reimbursement was decided the next day, now just waiting for the deposit!
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5

out of 5

POSTED: | BY: Rebecca H

Pets Best provides us comfort.

We like to travel and as a pet owner it is comforting to know our pet will be covered wherever we go. Thanks to Pets Best, we are able to afford the care our pet may need, while traveling and at home, in case of an emergency.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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