Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Danielle D

Didn't have an issue with claims process.

My dog Sydney has to see a dermatologist for a chronic condition. After paying my deductible, Pets Best covered my claim without a problem. I would recommend for any pet owner to look into insurance for your furry loved one!
5

out of 5

POSTED: | BY: Joe H

Pets Best made a bad situation better.

The claims process worked very well for us. We were in a bad place when are boy, Foy, injures his leg in an accident and the had to have it amputated. You guys made a bad situation better and always showed concern for our family member. Thanks for that.
5

out of 5

POSTED: | BY: Mary

Great claims service.

Great claims service
5

out of 5

POSTED: | BY: Peggy M

The staff is always responsive.

The staff always responds in a timely manner indicating status of claim and how the charges apply to our policy.
5

out of 5

POSTED: | BY: Rosemarie Harris

have not been disappointed with the…

have not been disappointed with the last two claims i submitted for my dogs . a prompt and fair reimbursement was issued. would recommend pets best to any fur parent .
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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