Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kari D

Easy, simple, and fast process.

The overall process was easy, simple and fast. My dogs injury has been a tough time emotionally and time consuming so Pets Best process has been appreciatiated.
5

out of 5

POSTED: | BY: Carolyn S

Pets Best is wonderful.

One of our dogs became ill several months ago. Pets Best has been wonderful through this. Speedy on getting us money back. This has relieved so much stress for us, while she is recovering from her illness.
5

out of 5

POSTED: | BY: Elizabeth C

Very pleased with Pets Best.

I am very pleased with my choice of pet insurance for Olivia and will continue to recommend you.
5

out of 5

POSTED: | BY: Cynthia X

Pets Best is a saving grace for our family.

Pet's Best is and has been a saving grace to our family. My dog has had a number of health issues, and Pets Best Insurance is the only reason we have been able to provide him with the veterinary care that he deserves. I recommend this company to all of my friends and family. The claims process is easy and payment is prompt. We are very grateful that we chose Pets Best Pet Health Insurance.
5

out of 5

POSTED: | BY: Donna W

Thank you for the years we were able to give our best friends.

In my 30+ years a Veterinary Technician(now retired) I chose the Accident and sickness Insurance for my 2 dogs Sally and Justyn from Dunedin Doggie Rescue. In just a short time of obtaining Insurance we had a cottonmouth snakebite, one of several that they encountered, also acl/patella surgery, wildlife encounters, cancerous growths. Never once was a claim questioned or denied and the process was so simple. Because of the fairness of this company I have been able to give treatments that were not affordable. Justyn just went on to a final rest , he got to live a beautiful life Sally misses her buddy as we do. Thank you for all the years we have been able to give our best friends.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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