Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Calli T

Pets Best helped make our dog well again,

We adopted Sona to be a companion to our family and other dog. She became sick about 4 months after we adopted her. Initially, a local vet thought she had Lyme disease and she was treated for this, but she did not improve and I knew something was very wrong. After seeing her deteriorate, I took her to MSPCA-Angell Animal Medical Center in Boston and it was there she was diagnosed with meningitis. I'd never heard of this condition in all my dog owning years. Through the care of her neurologist, she slowly got better. Had we not had Pet's Best Insurance, her outcome would have been different as we would have struggled to afford her care. She is now on medication to keep the condition in remission. We are so very grateful to Pet's Best for being our partners in making her well again.
5

out of 5

POSTED: | BY: John Riley

im a new member and so far im very…

im a new member and so far im very happy.
5

out of 5

POSTED: | BY: Valerie Punelli

In my opinion, one of the best insurance companies out there.

I had a claim, it was paid within a week. Best pet insurance I have ever had.
5

out of 5

POSTED: | BY: Mia G

Polite and friendly staff.

When ever I've had questions about a claim, I'd call & your staff have always been polite, friendly & genuinely concerned about my Buster. There explanation of my claim was easy to understand.
5

out of 5

POSTED: | BY: Aeleen Fiestas

I was uncertain of pet insurance but…

I was uncertain of pet insurance but after some serious researching I decided to join Pet's Best. Since we signed on in the spring, my boston terrier mix had to visit the vet twice. Submitting the claims were SO EASY. My claim was processed within a few days and I was able to track it the entire process. The website makes everything so easy!! I recommend Pet's Best!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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