5
out of 5
POSTED: | BY: Kathleen T Connett
PetsBest is responsive and very helpful.
PetsBest is responsive and very helpful.
Read more on Trustpilot
4.3
out of 5
Number of reviews 13,129
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Preston C
Extremely easy process
The claims process was extremely easy! I wish my health insurance was this easy! Thanks!
4
out of 5
POSTED: | BY: Amber T
Best in the business
The claims process and the payout process are the best in the business. I find the things that are/aren't covered a little frustrating, but overall, we love our insurance. I found that not covering his tooth extraction was quite frustrating as it happened on the 14th day of his insurance being active. But mostly, thank you for helping us find a manageable way to help keep our favorite family member safe and healthy.
5
out of 5
POSTED: | BY: Carlton L
Timely claims processing
Check was received in timely manner. Glad to have dog insurance! Thanks
5
out of 5
POSTED: | BY: Rebecca G
PetsBest is great
PetsBest has been great to work with. The claims (3 during the past 3months) were easy to file , paid promptly, and with an easy to understand EOB (explanation of benefits). I worked with another highly rated insurance company of few years ago with a different pet. I will just say that it was not a pleasant experience. I will always insure my pets with PetsBest due to the way this company handles claim. Very reliable, honest company.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.