5
out of 5
POSTED: | BY: Erica P
Easiest insurance claim ever!
Was the easiest insurance claim we've ever had! Fast and easy, very responsive. We couldn't be happier with our pet insurance choice.
4.3
out of 5
Number of reviews 12,334
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4
out of 5
POSTED: | BY: Emily M
Positive experience filing claims.
Mostly filing my claims has been a positive experience. Claims are easy to file, Pets Best is relatively quick about processing them and reviewing them. However, on one of my most recent claims, Pets Best said that nothing on my invoice was covered, although I know at least one thing should have been.
5
out of 5
POSTED: | BY: Gail L
Fastest turnaround time I've experienced.
Luca went in for his annual wellness exam and booster vaccines. Claim was submitted the same day, and I received reimbursement, literally, within 2 days; the fastest turnaround time I've experienced so far.
5
out of 5
POSTED: | BY: Angela H
Claims processed quickly.
I love how quickly the claim are processed. I'm completely satisfied.
5
out of 5
POSTED: | BY: Kathy K
My claim was processed within 24 hours!
I submitted my invoice and the claim was processed within 24 hours! Thank you!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.