Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,049

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sylvia Spinelli

Pet Best is the best.

Pet Best is the " best ". I have been dealing with them since Lucky Max was 8weeks old. He's going to be 5 years by next month. Never once did they (Pet Best) disappoint me. They really process your claim very fast. Thanks.
5

out of 5

POSTED: | BY: Sue T

Amazing communication!

Amazing communication! Brin was able to get my claim processed quick and immediately sent pre approval for more work to save our precious kitty! Thank you Brin and Pets Best! So happy I dumped ASCPA
5

out of 5

POSTED: | BY: Sharon S

Wonderful Pet Insurance!

Wonderful Pet Insurance! Easy to file a claim and you get a quick response.
5

out of 5

POSTED: | BY: Allison

Submit claims from my smart phone

Petsbest pet insurance is the easiest to file a claim I do it from my smart phone now instead of having the vets office fax it I can do it immediately after the vet visit with my cats.
5

out of 5

POSTED: | BY: Stephanie

Everything was so easy

Everything was so easy from uploading my claim to the EOB. Thank you! Kody is on his way to recovery and we couldn't be happier.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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