Pets Best | Pet Insurance Review

Filed our first claim with Pets Best Pet Health Insurance. The process was so slick and easy. Logged into the app on my iPad, answered a few simple questions, snapped a picture of my detailed receipt and less than five minutes later the claim was on its way. In just a few short days my claim has been processed and the funds will be directly deposited into my bank account. So happy we chose Best Pet as our trusted partner for insuring our darling doggy..

Very quick response to claims and no hassle. Have recommended this company to so many of my friends.

It was fast and easy. No problems. Very satisfied.

Having insurance for my boxer is such a relief when something happens that requires veterinary care. Pets Best makes it so easy to file a claim And the response and settlement it's so quick. I tell everyone that has a pet or is thinking of getting a pet that the first thing they need to do is sign up for Pets Best insurance.

I joined PB 2 weeks ago and honestly I would not recommend it to anyone. I called customer service 3 o 4 times after my routine claim was submitted a week ago and no activity. I did not called because I need it but becuase every time I called one rep left more confused than the previous one. Rep Penny was great !! She was the only one that was able to help when enrolling and I spoke to her last on regards to the claim (4th call ). Almost 2 weeks after submitting the routing claim - I am still waiting. They have questions for my vet and claim that he doesn’t answer, yet I call with PB on the line and the receptionist at the vet picks up with in the first two rings