Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lynne

Glad we chose Pets Best!

They are attentive and timely in their responses and decisions. We could not be happier!
5

out of 5

POSTED: | BY: Victoria Johnston

Love Pets Best!

Love PetsBest we've used them for 2 years now and they're quick to review claims and easy to use.
5

out of 5

POSTED: | BY: Beverley Petty

Ease of submitting claims and fair…

Ease of submitting claims and fair premiums as well as no hassle payment on claims
5

out of 5

POSTED: | BY: Brandon Beales

This is by far the best pet insurance…

This is by far the best pet insurance I’ve ever had! Their communication is excellent and claims are processed in a timely matter.
5

out of 5

POSTED: | BY: Egl

I'm so grateful for PetsBest

I'm so grateful for PetsBest. I've been with them since 2020. They've paid out all my claims and have allowed me to care for my dog in ways i would not have otherwise been able to. I lost one pet to a disease and went so badly in the hole financially to help her that i made sure to insure my remaining dog as a precaution. A little over a year and a half into my insurance, I needed them! The claim review process can take a bit, but using my care credit has allowed me to make small payments while i wait for their grace period for reimbursement, then pay it off. I will never be without pet insurance going forward. There used to be a time when we could get away and cover procedures with cash, but today's insane vet care costs have made that impossible for the average person!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review