Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kelly H

Easy process.

Thank you for making my puppy's initial vet visits covered. The process was easy and I'm happy I signed up with Pets Best.
5

out of 5

POSTED: | BY: Annette R

Easy claims process.

The process to complete a claim was easy.
2

out of 5

POSTED: | BY: Rachel S

Accurate and quick claim process.

Processed accurately, fairly quickly and received status emails.
5

out of 5

POSTED: | BY: Jeanette G

Easy and quick claims process.

Easy to file. Quick response. Clear explanation of benefits.
5

out of 5

POSTED: | BY: Brianna

So glad to have Per Insurance!

I am so glad to have invested in pet insurance. I wasn’t sure if it’s worth it or if they would actually pay for things. I recently had allergy testing done on my boxer who is 1 1/2. It was a really expensive procedure. I was afraid the insurance somehow would get out of paying for it. He had never had it done before and was never diagnosed with allergies but you just never know. I was happy to see they covered it! I only had to pay $300 of a $2400 bill. If you questioning whether to get insurance or not...GET IT!! It’s so important to get it when they’re a puppy because you never know what can happen and pre-existing conditions won’t be covered. I’m so glad I got it and very happy with Pets Best. This is only our first year so we’ll see what year 2 will be like. So happy with this insurance!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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