5
out of 5
POSTED: | BY: Stacey Smith
They are super fast and transparent
They are super fast and transparent. Love Pets Best
Read more on Trustpilot
4.3
out of 5
Number of reviews 13,129
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4
out of 5
POSTED: | BY: Charles Loguidice
coverage has been outstanding,but they…
coverage has been outstanding,but they definitely have no problem raising their rates too often!
5
out of 5
POSTED: | BY: Tracey B.
Easy claims, fast payment!
I recently switched from another pet insurance provider to Pets Best and am so glad I did. Claims are super easy to submit, and they pay very quickly, unlike other provider. No issues at all. I also like that they have the option of full coverage with wellcare, no wellcare, or a lesser coverage of wellcare. The latter suits my needs and I'm very happy with the service and coverage.
4
out of 5
POSTED: | BY: Angela Jackson
They pay the benefits as advertised
I've had several pets insured with Pets Best and they pay the benefits as advertised. They are lately taking longer to process claims and pay them, but it is well worth it for me and my pets. We have the accident/illness coverage and have found that is a better value for us than the plans with routine care.
5
out of 5
POSTED: | BY: Robert
Quick service
Quick service, honest replies, good value for the return.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.