Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Anonymous

Kind and Helpful Service

When my dog was diagnosed with an aggressive form of cancer Pets Best helped cover the cost of her diagnosis and treatments. I received over $500 in reimbursement, allowing me to provide her with the best care possible. When she passed, they also reimbursed part of her cremation and cancelled my policy without my having to call and share the painful story. They even sent a condolences card and email. When I adopted my new dog this year I signed her up immediately. The process of filing claims is quick and easy. Reimbursement is also quick, and so far they have covered everything my plan is suppose to. I would highly recommend this company.
5

out of 5

POSTED: | BY: Jennifer Rachels

Wonderful w

Would highly recommend this insurance! Great communication and great turn around time! My policy paid for itself in just a few months.
5

out of 5

POSTED: | BY: Dara P

Easy to upload claim and get direct deposit.

It was easy to upload my claim via the website and to sign up for direct deposit.
5

out of 5

POSTED: | BY: Rochelle Z

Worth it to get the insurance.

I took my dog in for his regular preventative care and submitted the claim, in less than 2 weeks I received the insurance payment. This was so easy and very worth it to get this insurance.
5

out of 5

POSTED: | BY: Delois F

Pet insurance is a life saver.

This is my first time using pet insurance. Its a life saver
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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