Pets Best | Pet Insurance Review

They have your back during your time of need!! My Doberman had a spinal injury which required surgery and an MRI totaling $5000+. I had to submit my first ever claim for my Dobie with them on Saturday Nov 3rd and received confirmation they would be taking care of the costs outside of my deductible and co-pay by Nov 7th. So technically it took 2 business days!! Ability to have direct deposit set up means I’ll have my funds available to pay everything off well before it’s due. They give you peace of mind. Highly recommend!!

Unfortunately, I have had a few claims already with one of my dogs. Pets Best has been the shining light in a series of mishaps. They have been awesome and very quick with processing my claims.

Thank you for always being a great company. It had been a while since I filed a claim and things went even faster this time.

My Little Cooper had to Unexpectedly be put down and I am still devastated! I don't remember the name of the first lady I cried all over when I called to cancel policy but she's an Angel as was Penny, the last one who helped me through the filing process. They both listened to me and talked with me a long time about my broken heart. I will Never forget their kindness and their obvious love for their pets. I live alone, will be 69 this month, am deaf in one ear due to Menieres Disease and am losing hearing in other ear due to same disease. It's a scary thing and having Cooper was such a comfort and help for me. I want to get another little dog probably after the holidays...no one can Replace Cooper but I desperately need the companionship. When I do, I definitely will get another policy from Pets Best as I know without doubt that y'all ARE the Best. I highly recommend you to anyone that will listen to me! You definitely are a company that CARES and that means Everything to me! May God bless you all!

I am new to the insurance world! I did research as well as knowing people with insurance and decided to give Pets Best a try, hoping I would never need it! First off, a couple of days after insuring my new puppy I took her in for wellness and it paid immediately. A couple of months later, my new puppy had to visit the vet for some throwing up and things took a turn for the worst! We ended up having to go to a specialist who then referred us to UF. I honestly was able to make that decision with zero hesitation because of insurance (hoping it would pay of course) In those 3 days, my 4 month old puppy went into acute renal failure and ended up passing. Pets Best covered EVERYTHING I thought it would. Their customer service was amazing! I again without hesitation, got a new plan for my new puppy and this time I really hope I NEVER have to use it again. But now I can say with absolute certainty I can make a decision to save my babies life without worrying about the cost.