Pets Best | Pet Insurance Review

I took my dog in for his wellness check. My vet filed my form for me. I had a response from Pets Best by the time I got home. They kept me informed throughout the whole process. The reimbursement was in my account within 4 days. I was surprised and pleased.

Excellent response time! Just a few days until payment was received. Much better than expected. Thank you.

I'm not very good on the computer but it was very easy to follow and the check came back really fast. I'm very satisfied with my first experience with your company.

Zoey has been extremely ill this past year with an immune issue as well as several infections due her immune system attacking her joints. She also tore the ligaments in both of her knees requiring the first surgery in June and the second one is scheduled for November 12th. The various immune suppressants and antibiotics and other medications caused liver issues as well. Thanks to the quick response and processing of each and every claim I truly believe that her condition would have created a major financial hardship. Thank you for being so responsive to our needs. Zoey has been in remission since Juneand is doing quite well. Hopefully, after her surgery tomorrow she will have finally regained her health.

You have performed exactly to the industry that will eventually be annihilated by your own greed. After spending more than $1200 a year for two small dogs for four years, I have received a total $ 270 in claims. So, you sit on your chair and make over $1200 per year by handling seven claims in a fast and dismissive manner. You have confirmed all complaints of your greed. I have, of course, cancelled my pets insurance. I have also make social media aware it is a rip-off.