Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Eliza P

Process was super easy to submit a claim.

My doggo injured himself running up some stairs. There was no swelling, he's a large dog, and we were watching a small lump on the back of his ear, so we x-rayed his back legs for any signs of bone cancer and removed the lump for biopsy. Luckily, all clear, and learned that even for his size, age and activity level he is still completely arthritis-free! The cost, however, was quite scary, and this is the first time I've submitted for a claim with Pets Best. The process was super easy, and it turns out my peace of mind was mostly covered aside from my deductible and a small co-pay. Makes me feel a lot better about preventative care/upkeep kind of visits to the vet! Thank you for making everything so easy!
5

out of 5

POSTED: | BY: Shannon M

Pets Best is great.

We have piece of mind knowing that our sweet Luna is covered. Pets Best is great at getting our claims paid out to us in a timely manner.
4

out of 5

POSTED: | BY: Susan N

Health insurance on a senior d…

Health insurance on a senior dog is expensive, even with a high deductible and co-pay, so I am delighted to trim my vet bill down a bit on this occasion - locating and removing a foxtail.
5

out of 5

POSTED: | BY: Vanessa N

You have always been extremely.

You have always been extremely responsive and I have no regrets getting my 2 dogs insured. Not sure how you all came up with Obesity on Zeeks last EOB though. He is Very far from Obese and not sure if premiums could go up with that in his file.
5

out of 5

POSTED: | BY: Eleanor

So far, NO complaints.

So far, NO complaints,,

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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