Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dora N

Submitting a claim was easy

Submitting a claim was easy. I sent them a screen shot of bill loaded and attached to claim online. I set up account to deposit into my checking and whole process was easy an prompt. I glad I got this in surface for my puppy. Very pleased. Thank you, Ms. Navarro
5

out of 5

POSTED: | BY: Miriam H

Kept informed through the entire process

The claim process was quick & easy. I was kept informed throughout the entire process.
5

out of 5

POSTED: | BY: Anne R

Impressed by your services

The claim was processed within 24 hours. I am impressed by your services and will recommend you to anyone who is looking for a pet insurance. Thank you for helping me take care of Sophie!
5

out of 5

POSTED: | BY: Todd and Michelle

Just get it

Unfortunately we have had to make 2 claims for our dogs with Pets Best in the last 5 years. We are very thankful that we had Pets Best insurance to help us with the bills. Don't think of whether or not to get it, just customize the plan to your needs and get it. It will give you peace of mind if your pet ever needs a procedure.
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5

out of 5

POSTED: | BY: Mary

Excellent and quick service

Excellent and quick service. I have 3 cats, all with health issues, and recommend this company.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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