Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ann Lawson

Sent in 2 claims for my Saint Bernard…

Sent in 2 claims for my Saint Bernard on Friday nov 9th. By Sunday nov 11th, both have been paid and my reimbursement sent via direct deposit Doesn’t get much better then this. Thanks again pets best. 😎
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5

out of 5

POSTED: | BY: Ekaterina Ermakova

Happy that my cats are insured

Happy that my cats are insured. Very easy to submit a claim and great customer service. Will recommend to a friend.
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5

out of 5

POSTED: | BY: Meredith B

Easy to work with

Thanks for being so easy to work with. I messed up and didn't explain that my dog had two doctors appointments back to back and that one of the charges shouldn't be considered since we'd already maxed out on that claim. I spoke with a rep, submitted an appeal with a doctors note, and all was settled. Thanks for being so great. Seriously. MY health insurance company isn't as nice as you are and i always know my dog is under such great with you all.
5

out of 5

POSTED: | BY: Lois &

Claims processed quickly

I was surprised at how quickly my claim was processed. I will recomend to friends with pets. Thank you.
5

out of 5

POSTED: | BY: Linda H

Very satisified with our Pets Best Medical insurance policy

My husband and I live on our retirement income. We have incurred several big expenses this past year and without our pet insurance we would have had to take out a loan to cover Otis's vet bills for his past surgery. We are very satisfied with our Pets Best Medical insurance policy. MIT has been almost two weeks since Otis had his leg surgery and he is doing very well. Thanks
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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