Pets Best | Pet Insurance Review

Fast claim service

I will be looking for a better insurance company, for my 2 dogs, this one does not cover most claims, they charge me $52 dollars a month for my puppy, just had rabies shot, which you would think it would be covered by insurance, under wellness, the charge from vet was $35, they paid $15, said $20 was not covered, this makes no since to me, I have had 7 claims from my 2 dogs, only one for the older dog and 2 for the puppy have been covered, and those only part of the bill was covered, I see were they say they have paid out 1.5 million in claims since 2005, I bet they have made double or triple that in monthly billings from people like me that thought this would help with vet cost, but if you add up, what you are paying monthly and the little they cover, you would most likely save money by not paying them and going without insurance, I would not recommend pets best for you pets insurance.

Sent in 2 claims for my Saint Bernard on Friday nov 9th. By Sunday nov 11th, both have been paid and my reimbursement sent via direct deposit Doesn’t get much better then this. Thanks again pets best. 😎

Happy that my cats are insured. Very easy to submit a claim and great customer service. Will recommend to a friend.

Thanks for being so easy to work with. I messed up and didn't explain that my dog had two doctors appointments back to back and that one of the charges shouldn't be considered since we'd already maxed out on that claim. I spoke with a rep, submitted an appeal with a doctors note, and all was settled. Thanks for being so great. Seriously. MY health insurance company isn't as nice as you are and i always know my dog is under such great with you all.