Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lori Villasenor

I am so impressed with the ease of…

I am so impressed with the ease of submitting claims, quick reimbursement turnaround and communication. Amazing!
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5

out of 5

POSTED: | BY: Mark H

Can't believe the fast processing time

It was a total breeze, can't believe how fast your processing my claim was. I am very happy with my decision to have you as my pets insurance company
5

out of 5

POSTED: | BY: Karen M

Very responsive and quick

Pets Best has always been very responsive and quick to pay claims for all of our pets' needs. We've been very happy with our coverage!
5

out of 5

POSTED: | BY: Lily G

Pets Best is nothing short of amazing

Pets Best is nothing short of amazing! They take the worry out of having a furry family member -making sure you can focus on the important things like lots of love and belly rubs. I recommend them to everyone I know!
5

out of 5

POSTED: | BY: Eugene M

Never have a problem with claims

I never have a problem with claims since I can e-mail them in as attachments. Of course I wish I could have a plan with no deductible but I understand that it wouldn't be a popular product and probably unaffordable for most customers. I wish though that I could get a supplemental or wrap around for dental in particular. Sasha is a tiny Chiwawa so she will lose most her teeth as compared to larger dogs. It requires more cleanings. The $100 reimbursement for 2 cleanings is not realistic here on the East Coast. Why? Because the vet has to do the bloodwork before to make sure she is healthy enough before he does any dental work.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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