Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susie V

Easy and hassle free

I used the online system to file my claim, I just uploaded my documents and was made aware of the timeline. Within two days I received notification that my claim had been processed and put towards my deductible. The claims process is so easy and hassle free.
5

out of 5

POSTED: | BY: Lanette K

First claim went smoothly

It was my first claim and it went smoothly.
5

out of 5

POSTED: | BY: Katlyn K

Very helpful and efficient!

My pup got an ear infection. I filed the paperwork very quickly and easy to get reimbursed. I received money in less than a week. Very helpful and efficient!
5

out of 5

POSTED: | BY: James T

Pets Best is fantastic

Pets Best is fantastic. Taking care of and English Mastiff, Bullmastiff, Cat and an Amazon Parrot can be financially stressful. Pets Best is a God send. Thank you.
4

out of 5

POSTED: | BY: Christina U

The easiest, no hassle process!

The easiest, no hassle process ever! Bean & Lucy needed their shots and flea treatment. I took them to the vet, submitted the invoices/receipt and received payment within a few short days!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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