5
out of 5
POSTED: | BY: Joyce M
Easy claims processing
Claims are easy to file & processed quickly!!
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Karen C
Fast claim processing
I turned my claim in on a Friday and had the money in my account by the next Thursday.
5
out of 5
POSTED: | BY: Traci K
Super easy and convenient
My claim was for my dog, Lola. She was spayed at my vet's office :'-( D.O.S. was 10/29/18. I submitted my claim via the PetsBest mobile app. I just provided some basic info., snapped a pic of my invoice, uploaded and clicked send and voila...that was it. It was super easy and convenient. I had already signed up for direct deposit so reimbursement was in my account within 4 working days. I submitted my claim on Fri. 11/2/18 and payment was received Thur. 11/8/18. I am extremely pleased how fast and convenient the entire claims process was from beginning to end. Honestly, I was expecting to have to jump through hoops to receive reimbursement. Thank you for making my experience stress-free. It was a very great experience.
5
out of 5
POSTED: | BY: Lori Villasenor
I am so impressed with the ease of…
I am so impressed with the ease of submitting claims, quick reimbursement turnaround and communication. Amazing!
5
out of 5
POSTED: | BY: Lily G
Pets Best is nothing short of amazing
Pets Best is nothing short of amazing! They take the worry out of having a furry family member -making sure you can focus on the important things like lots of love and belly rubs. I recommend them to everyone I know!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.