Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,330

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen

Terrific and Timely....

So, I have had pets for 40 years. No insurance. Now,with a new puppy and young cat, I got insurance --- accident/emergency for cat and wellness and accident/emergency for puppy. Well, we had a wellness check and they reimbursed a goodly portion of the bill and quickly. Amazing. Remarkable.
5

out of 5

POSTED: | BY: Katherine Abbott

Really great claims experience.

Really great claims experience.
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5

out of 5

POSTED: | BY: Cindy Godfrey

They exceeded my expectations.

I had my 2 cats insured for several years without a need to file claims, suddenly last year they both developed serious age related health problems. I came close to losing my male cat. If not for good insurance coverage which made his treatment affordable I am sure we would have had a different outcome. Both kitties currently doing well and thriving. I am so glad I found Pets Best several years ago and had it in place shen we truly needed it. The app is so easy to use and the claims are processed promptly. The payment is directly deposited in my checking account. I couldn’t ask for anything easier.
5

out of 5

POSTED: | BY: Anna Young

I have had the most amazing experience…

I have had the most amazing experience with this insurance company. Whenever I call, the reps are so kind, empathetic, and helpful. My coverage is awesome. I feel confident my pets are in good hands.
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5

out of 5

POSTED: | BY: Erin Butterfield

Thank god for pets best

I cannot day enough good things! Our first claim was an emergancy, a cancer diagnosis that, left untreated, would result in us having to put our 6 year old lab down. IF it wasn’t for pets best quick response time and coverage we would have never been able to afford and move forward with the life saving amputation he needed. The women I spoke to daily to check my claim status were compassionate and as helpful as they could be. They saved his life and I am forever grateful.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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