Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: SANDRA ONEIL

Great Pet Insurance

I highly recommend Pets Best Insurance. They are very quick to respond to any questions and claims. I researched long and hard and this company demonstrates exactly what it claims. I have entrusted them with 4 of my pets and will continue to do so for years to come.
5

out of 5

POSTED: | BY: Wendy Miller

Filed our first claim with Pets Best Pet…

Filed our first claim with Pets Best Pet Health Insurance. The process was so slick and easy. Logged into the app on my iPad, answered a few simple questions, snapped a picture of my detailed receipt and less than five minutes later the claim was on its way. In just a few short days my claim has been processed and the funds will be directly deposited into my bank account. So happy we chose Best Pet as our trusted partner for insuring our darling doggy..
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5

out of 5

POSTED: | BY: Sandra O

Very quick response to claims.

Very quick response to claims and no hassle. Have recommended this company to so many of my friends.
5

out of 5

POSTED: | BY: Sheila (Sammie)

It was fast and easy.

It was fast and easy. No problems. Very satisfied.
5

out of 5

POSTED: | BY: Christina W

Pets Best makes it easy to file a claim.

Having insurance for my boxer is such a relief when something happens that requires veterinary care. Pets Best makes it so easy to file a claim And the response and settlement it's so quick. I tell everyone that has a pet or is thinking of getting a pet that the first thing they need to do is sign up for Pets Best insurance.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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