Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Melissa L

Submitting the claim was so easy

Submitting the claim was so easy, I had no issues or questions and it was my first time. The response was very quick, and they payout was within the timeline that was given to me, so there were no delays. When I received the invoice, everything was simple to understand and made perfect sense. I'm very happy with PetsBest, and my cat is feeling much better too!!
5

out of 5

POSTED: | BY: April R

Submitting a claim is easy

Being able to upload the receipt from the vet as my claim form makes submitting a claim easy. All the details are on the receipt, so you don't have to give the information that is already on there. I received the EOB the next day and was able to verify everything from my receipt.
5

out of 5

POSTED: | BY: Geraldine J

Excellent, quick, and easy

Excellent, quick, easy submission process Excellent, fast, and efficient reimbursement
5

out of 5

POSTED: | BY: Bill N

Pets Best easy to do business with

I have used Pets Best for years and they continue to be efficient and informative. Easy to do business with.
4

out of 5

POSTED: | BY: Yvonne K

Claims were quick and easy

Claim was effectively and quick and easy
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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