Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Victoria K

I am very happy

I am very happy with your service. My husband and I since our children left home, the one who always is with us is our pet. Indy is already 10 1/2 years old, but he have was there heart of a toddler. We pray that he live many years with us, that is why his health issues is so important to us. Thank you again for your service.❤️🙏
5

out of 5

POSTED: | BY: Andrea F

Entire process is easy

This is our first time with having a puppy and puppy insurance. The entire process was very easy to us and understand. The women I spoke to when I purchased the insurance was very informative. She help educate in this entire process.
5

out of 5

POSTED: | BY: Tina L

Very happy!

Easy to submit claims, paid remarkably fast (2 days). Very happy with Pets Best!!
5

out of 5

POSTED: | BY: Paula H

Very easy and completed within a week

Very easy and the process from origin to completion was @ a week! Excellent service
5

out of 5

POSTED: | BY: Lee Ann

The claim was processed very quickly

The claim was processed very quickly. I was so worried about my baby and for Pets Best to process my claim so quickly ease some anxiety. Was sent to them on a Saturday and by Monday it had been processed and reimbursement was pending in my bank. Can not ask for anything more. Just a great company to have looking out for you and your pet.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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