5
out of 5
POSTED: | BY: Christi
Great service!
Our kitten had an abscess and we rushed him to the vet. I submitted the claim online. It was easy and the reimbursement was super quick!
4.3
out of 5
Number of reviews 12,328
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: MARILYN Frese
PB was there for me when my last pup was so ill...that was Mickey, with a Yorkiebdisease for which there is no saving a Yorkie.
Pets Best stool by me for over a year as vets tried to save Mickey, our little Yorker. The vets tried everything... but this awful illness has no cure, and it’s know as the YORKIE DISEASE because that is the breed who come down with this horror! I’ve read about 1 out of every 1000 Yorkies die of this. Pets Best covered most everything that the Vets tried. For a year and a half. We put him down (the Pup, not the Vet!) when he had almost nothing to live for. He still loves to be cuddled but he was suffering. We so appreciated all that Pets Best helped us out with. Helped us with the costs of trying SO MANY ways to save him. We have used Pets Best for about the last 12 years. We are So pleased with their help!
3
out of 5
POSTED: | BY: Leonard G
Pleased with the Pets Best team.
I am pleased with the response from the team there. My only objection is how little you pay for various wellness items. It really doesn't reflect current charges by veterinarians.
5
out of 5
POSTED: | BY: Taichi U
very satisfied.
very satisfied, good service.
5
out of 5
POSTED: | BY: Mary F
Always happy with Pets Best.
I have always been happy with the service, friendliness, professionalism of the personnel, and fairness of the claim process. I have recommended Pets Best to many friends and feel confident in doing so.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.