Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Wendy W

Easy-to-use coverage for your fur kid!

Pets best was a big help when Luciano Snugglepuss had cancer. Now they are at the ready through Max's chronic kidney disease. I'd recommend Pets Best for anyone looking for reasonable, easy-to-use coverage for your fur kid!
5

out of 5

POSTED: | BY: Jeanette S

Claims received quickly

My recent claim was a visit that was a combination of spay and illness. When claim was received, it was obvious they did not put the illness part of the bill toward the deductible, nor did they pay any of it. I received $50 less than expected, and not sure why they came to this solution. Otherwise, claims are always received quickly, I am very pleased with that.
5

out of 5

POSTED: | BY: Renee P

Easy to submit.

Easy to submit. Payment is quick and easy to understand!
5

out of 5

POSTED: | BY: Larry G

Easy and simple process

Your company makes this process very easy and simple. I appreciate that.
5

out of 5

POSTED: | BY: Joan

Very pleased with claims process

I am very pleased how promptly Pets Best has responded to my claims and reimbursed me so quickly! Thank you!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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