Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan R

Pets Best has been great

Everything has been a + for Pets Best, until a recent disappointment. King suddenly could not move his back legs, so I took him to Sage Emergency and he was immediately seen by a neurologist who did MRI and a spinal tap to rule out cancer. That maxed out any more help we need for his meds to help him walk. Otherwise, Pets Best has been GREAT!
5

out of 5

POSTED: | BY: Sherlinda Moore

I really enjoy best pets. They are kind and professional.

I really enjoy best pets service. They kept me inform and they are kind and very professional service.
5

out of 5

POSTED: | BY: Madelene

No regrets. I told my son he also got it for his dogs

Claim process fast had my money back in a week . The website it's very easy to understand.thank you.
5

out of 5

POSTED: | BY: Daniel matcho

Awesome

Very satisfied overall with the claims experience!!!
5

out of 5

POSTED: | BY: Heather S

Pets Best has always been very efficient with claims

Pets Best has always been very efficient about processing claims. We've been insuring our pets for 10 years with them and they have always been there for us, letting us make, what would be, hard financial decisions with ease. It's wonderful to be able to obtain exceptional veterinary care for our furry family members with out cleaning out our savings.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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