Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,259

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Kimberly Welborn

You didn’t pay for what you said you would

You did it pay for my sog’s anaplasmosis while she was taking flea and tick prevention. You said you would. You lied.
2

out of 5

POSTED: | BY: Stephanie S

Helped with a vet bill for an injury.

When my dog was injured, it took the worry out of being able to afford the vet bill.
5

out of 5

POSTED: | BY: Valerie H

Impressed with timeliness of claims.

I was initially not interested in getting insurance for my pets but decided to do this once I got my second dog. I did not want them both to be sick at the same time and be faced with a high vet bill if either one of them get sick or worst both at the same time. When my dog got sick the claim was handled very quickly I was impressed with the timeliness.
5

out of 5

POSTED: | BY: Lynn C

Great company.

Intestinal issues over LaborDay weekend and trip to emergency vet. Filed next day and paid in less than one week. Great company
5

out of 5

POSTED: | BY: Kris C

Pets Best is wonderful.

My dog got a bottle of Vitamin D supplement from the counter and ate them all. It was late at night, so I called the advice line for assistance, who suggested I go to the Vet ER immediately. My dog got the care he needed asap and is doing great. Pets Best has been wonderful!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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