Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Andrew F

Thank you Pets Best for giving us time

Our beautiful Bernese Mountain Dog, Fiescher, left us at 2 1/2. Without Pets Best it would have been nine months sooner. What did that nine months bring? Swimming at the lake all summer, ball chasing, wrestling with his brother, brining joy and happiness to all the people he met, and of course loving us unconditionally. He never knew he was sick. Thank you Pets Best for giving us that irreplaceable time.
5

out of 5

POSTED: | BY: Lutfiye O

Quick response

Thank you so much for quick respond. You're the best.
5

out of 5

POSTED: | BY: Sharon C

I feel better having my dog insured!

I feel better having my dog insured! She is very important to me and if she gets sick or injured,she will get the care she needs even if the cost is high!
5

out of 5

POSTED: | BY: Charlene C

It is so easy to file claims using smart phone

It is so easy to file claims using a smart phone--thanks so much for making this a great way to make claims!
5

out of 5

POSTED: | BY: Terri S

I am impressed!

Prior to puppy Maltese, Maddi, I was the proud mamma of two Maltese, Luci and Laci (wonderful dogs)! Laci died in 2017 at the age 13 with cancer (tried radiation but it was too strong for her little body and she passed away 12/28/17). Luci lived to a ripe old age of 18 1/2 years (she had a heart murmur at birth but only had trouble with it in in 2017 having several heart attacks and stokes). I think I spent over $4,000 on both their treatments from December 2017-May 2018. I do not want to know how much I spent on Luci's and Laci's well care (teeth cleaning; heart and flea control; spraying; 1st year shot maintenance; and yearly checkups). So I made myself a promise that when I got a new Maltese puppy I would purchase both emergency and well care insurance on her. So far I am impressed!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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