Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,259

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kerri D

Very simple to file a claim.

Very simple to file a claim. Received payment very quickly. Could not have been easier. Thank you!
5

out of 5

POSTED: | BY: Jenna F

Quick payment, easy process.

Quick payment, easy process.
5

out of 5

POSTED: | BY: Connie L

Don’t know what I would do without Pets Best.

I have 3 Irish Setters. Two of them are seniors. My 10 year old was just diagnosed with late onset idiopathic epilepsy. Initially, it was thought it could have been a brain tumor, which required an MRI at K-State Veterinary Hospital to properly diagnose. So thankful it was not a brain tumor, and the epilepsy can be managed with meds! I do not know what I would do without Pets Best. They have allowed me to give the best possible medical care to my boys - who are my life. I would highly recommend Pets Best to anyone with pets. Thanks Pets Best!
5

out of 5

POSTED: | BY: Kenneth Omalley

Thankyou so much about a month ago…

Thankyou so much about a month ago Cooper my golden retriever had a unknown growth on his nose I had it checked out to see if it was cancerous and it wasn’t but I decided to get it removed two surgeries and a ct scan later my bill was around $6000 dollars pets best rembursed me the 90 percent back I am very very thankful .Thank you Cooper gets his stitches out on Monday no more cone of shame yah 6 stars cooper gave you an extra one
5

out of 5

POSTED: | BY: Deb J

Quick and efficient claim filing.

On-line filing of a claim was quick and efficient. Two years ago, I had to print a claim form, complete it, and fax it to Pet's Best—not a big deal but still time-consuming in my busy schedule. I not only appreciate the simplicity of filing an e-claim but also the email confirming the claim had been received. I especially appreciate the notification that Pet's Best was running a bit behind in processing claims. All the information that needed to know was provided. Thanks.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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