Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,049

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Simone G

Best pet insurance ever

Loki ran into the stairs (instead of up) on Christmas Eve. Such a very scary moment finding him unresponsive on the stairs. I took him to the emergency vet without thinking twice, knowing we have the best pet insurance ever. He suffered head and spine trauma, but he will be okay. Thank you Pets Best!
5

out of 5

POSTED: | BY: Sam K

Process was very quick and easy

Process was very easy and quick. Once all the documents were uploaded I had a decision in 2 days. The money was paid quickly. I also received copies of all documents for my records.
5

out of 5

POSTED: | BY: Tina S

The claims process is so simple

The claims process is so simple. I logged into my account with my phone, took pictures of the invoice from my vet and submitted. 3 days later I received a check in the mail. Best experience I've had with an insurance company!
5

out of 5

POSTED: | BY: Becky Peita

Excellent Service

Claims are so easy to file online and the money is in my bank account within a few days of filing.
5

out of 5

POSTED: | BY: Jessica M

Quick and easy

Everything was very quick and easy! And K.C. is doing fine.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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